Effective date: Sept. 24, 2026
Hyperbaric Oxygen Treatment Center, operated by Hyperbaric Oxygen Treatment Center (“we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information associated with your use of oregonhbot.com and related general inquiries.
1. Scope of This Policy
This policy applies to our public website and general communications initiated through the contact options provided on the website.
Medical records, treatment information, billing information, and other protected health information may be subject to additional protections under the Health Insurance Portability and Accountability Act (“HIPAA”) and applicable state law. Those protections can apply to information you provide when seeking care, even before you become a patient.
This website Privacy Policy does not replace our Notice of Privacy Practices, authorize disclosures of protected health information, or limit your rights under applicable healthcare privacy laws.
For information about how patient information is used and disclosed, and how to exercise your rights concerning that information, please review [insert link to the clinic’s approved Notice of Privacy Practices] or contact our office.
2. Information We Collect
Information You Provide
When you contact us, we may receive your name, telephone number, email address, preferred contact method, and the information you choose to include in your inquiry.
Please provide only the information needed for us to respond. Do not submit Social Security numbers, payment-card information, medical records, detailed medical histories, or other sensitive information through a general website form or ordinary email unless our staff has specifically directed you to an appropriate communication method.
Information provided for clinical evaluation, scheduling, treatment, or payment may be protected health information and will be handled according to applicable healthcare privacy requirements.
Information Collected Automatically
When you visit the website, our website infrastructure and service providers may receive technical information such as your IP address, browser type, device information, operating system, pages requested, referring website, and the date and time of your visit.
This information may be collected through server logs, cookies, or similar technologies. The information collected depends on the website features you use and the tools enabled on the website.
3. How We Use Information
We use information covered by this policy to respond to questions, provide requested information about our services, communicate about administrative matters, operate and maintain the website, troubleshoot technical problems, and protect against spam, fraud, and unauthorized activity.
We may also use information to comply with applicable legal obligations and address disputes or concerns.
Any use of information for analytics or advertising is described separately below. Uses and disclosures of protected health information are governed by applicable healthcare privacy requirements and our Notice of Privacy Practices.
Submitting an inquiry does not, by itself, authorize us to publish your name, photograph, testimonial, or medical information. Any publication requiring your permission or a healthcare privacy authorization will be addressed separately.
4. Cookies and Third-Party Media
Cookies are small files stored on your device. Cookies and similar technologies may support website functionality, security, preferences, and third-party content.
Our website includes video content hosted by YouTube and Vimeo. Third-party media services may receive technical information, such as your IP address, browser information, and interactions with their content. Depending on the service and its configuration, information may be transmitted when embedded content loads or when you interact with it. These providers’ privacy policies also apply to their handling of that information. Oregon Hyperbaric Center
You can manage or delete cookies through your browser settings. Blocking certain cookies or third-party content may affect video playback or other website features. Where website privacy-preference controls are available, you may also use those controls.
Browser cookie settings do not necessarily prevent all technical information from being transmitted or substitute for any privacy rights available under applicable law.
5. Analytics, Advertising, and Sale of Information
We do not sell personal information, disclose personal information for cross-context behavioral advertising, or use personal information for targeted advertising.
6. When We Disclose Information
We may disclose information covered by this policy in the following circumstances:
Service providers. Providers supporting website hosting, maintenance, security, and communications may receive technical information or inquiry information needed to perform their services.
Third-party website features. Media providers and any analytics or advertising providers identified in this policy may receive the categories of information described in the relevant sections above.
Legal and safety requirements. We may disclose information when required or otherwise permitted by applicable law, including to respond to valid legal process, address fraud or security incidents, or protect legal rights and safety.
Business changes. Information may be transferred in connection with a lawful merger, reorganization, or transfer of operations, subject to applicable privacy requirements and any required notices or permissions.
At your direction. We may disclose information when you request or authorize us to do so, subject to any additional legal requirements.
These provisions do not create permission to disclose protected health information beyond what applicable healthcare privacy laws allow.
7. Information Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure. No website, electronic communication method, or storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary for the purposes described in this policy, taking into account the nature of the information, the reason it was collected, applicable legal requirements, security needs, and any relevant disputes or recordkeeping obligations.
When information is no longer needed, we delete it or de-identify it, subject to applicable legal requirements and backup-retention processes.
Medical records and other healthcare information may be subject to separate retention requirements. A request to delete website information does not necessarily require or permit deletion of a medical record.
8. Your Choices and Privacy Rights
You may choose not to provide information through the website, although we may be unable to respond to certain requests without contact information.
You may contact us to request access to or correction of information you have provided, ask about our privacy practices, or raise a privacy concern.
Depending on your residence, the information involved, and whether a particular privacy law applies to our activities, you may have additional rights. These can include obtaining a copy of your personal information, requesting corrections or deletion, obtaining information about recipients of your data, and opting out of certain uses or disclosures. Applicable Oregon law may also provide rights concerning sales of personal data, targeted advertising, and certain profiling activities. Oregon Department of Justice
To submit a request, use the contact information below. We may need to verify your identity or your authority to act for someone else before fulfilling certain requests. We will respond within the time required by applicable law and explain any limitations or reasons for denying a request.
Where an appeal right applies, you may appeal a denial by contacting us through the same channels and identifying your communication as a “Privacy Request Appeal.” You may also contact the appropriate regulator, including the Oregon Department of Justice, about an unresolved concern.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
Requests involving medical records or other protected health information are handled under the procedures described in our Notice of Privacy Practices.
9. Children’s Privacy
Our public website is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through the public website. If you believe a child has submitted personal information through the website, please contact us so we can review the situation and take appropriate action.
Information collected in connection with care for a minor is subject to applicable healthcare privacy and consent requirements. This section does not limit a minor’s rights under applicable law.
10. Links to Other Websites
Our website may link to websites or services operated by other organizations. Their privacy practices may differ from ours.
Please review the privacy policies of those organizations before providing personal information. This policy does not describe information collected independently by third parties through their own websites or services.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, website features, or legal requirements.
The effective date at the top of the page identifies the current version. We will provide additional notice or obtain consent when required by applicable law. Changes to this policy do not override protections that apply to information previously collected.
12. Contact Us
For questions about this policy or to submit a privacy request, contact our Ashland office and ask to speak with the person responsible for privacy matters.
Hyperbaric Oxygen Treatment Center
Rogue Valley / Ashland
1801 Highway 99 N #2
Ashland, OR 97520
Phone: (541) 488-7012
Klamath Falls
3810 S. 6th St., Suite 210
Klamath Falls, OR 97603
Phone: (458) 232-1854
Please do not include detailed medical information in a general privacy inquiry. Our staff can explain how to communicate sensitive information appropriately.
